About the role
Joules is a premium lifestyle brand with an authentic heritage and our quality, Britishness, family values, colour and humour make us stand out from the crowd. In the past year, Joules has grown from a privately owned business to a successful PLC, and our strategy is to continue to roll-out stores in the UK and Republic of Ireland; grow international business; and expand the product range available to our customers.
IT Support Analyst
Joules now has a fantastic opportunity for an IT Support Analyst to join our IT Team in Corby on a permanent full-time basis. Our IT department delivers Systems Services to all facets of this multichannel business including Retail Stores, Shows, Head Office based in Market Harborough, Distribution Centre and interfaces to the web.
You would be responsible for providing 1st/2nd line technical support to all end users either remotely or via on-site visits and to provide out of hours support as part of a service desk rota. You will support all our keys offices/sites across multiple sites nationally and internationally and support of stores including EPOS and payment machines. You will support 500+ users including desktops, applications, phone systems and day to day IT administration including Active Directory. You will be responsible for installing, removing and upgrading new or existing software and hardware.
Essential Skills / Experience:
If you want to develop your IT career with a rapidly expanding lifestyle brand, please click ‘APPLY NOW’ to submit your CV for our consideration.