About the role
Established in Britain by Tom Joule nearly three decades ago, Joules is a true premium lifestyle brand with an authentic heritage. As a multi-channel brand with a global appeal, we carefully design clothing, footwear and accessories for women, men, children and babies – whilst our homeware, toiletries, eyewear and other new collections are constantly expanding.
Working closely with our Infrastructure Solutions Architect, you will contribute to the design and delivery of technical projects related to both the Joules IT infrastructure and in support of projects related to Joules business systems. You will enhance the service from IT by developing a continuous improvement plan for products, tools and techniques. Additionally, you will support the handover of projects into production to deliver brilliant IT services fit for purpose.
To be considered for our IT Technical Support Analyst job, you will be service and customer orientated and have excellent interpersonal skills to supply technical information to non-technical colleagues. You will have great attention to detail, accuracy and will be flexible to work unsociable hours as an inevitable part of the role. Crucially, you will have experience in supporting and implementing the following:
It would be highly desirable if you have experience working in a retail environment; or if you have experience implementing the following: Office 365, Shoretel, Virtual Desktop, Linux RedHat, or experience implementing Disaster Recovery and Business Continuity practices.
What we offer:
A full list can be found here http://bit.ly/joulesrb
This an amazing opportunity for the right individual to add value to one of the UK’s fastest growing, lifestyle brands, so if you do not want to miss out on being part of something special – click ‘Apply Now’.